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Major Government Record applications
Board Minutes • Property Records •
Vital Statistics •
Court Records •
Maps • Law Enforcement • Voter Registration |
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Major Solutions:
Paper/Microfilm Conversion • Online Document Vault • Complete
Turnkey System • Forms Processing • Online Forms |
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| Any government solution begins and ends with security. Government agencies are granted the responsibility to manage and deliver a multitude of public and/or private records. These records must be accessible to the public and at the same time remain in a secure environment. The Document Management solution you chose needs stay on-budget and meet regulatory standards. Do you face the problem of managing and processing millions of documents and making them available to your constituents? We will build a specialized document solution for your government agency from the ground up. |
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Here is a great example from a Solution we provided to the City of Buffalo, NY:
The city of Buffalo, NY, takes parking seriously. Ticket revenues represent a consistent and lucrative revenue stream of millions of dollars annually, so the city's Bureau of Parking Violations is aggressive in pursuing payment for parking violations. For many years, however, the bureau was saddled with older computers and an inefficient data entry system. The result? A mounting paperwork bottleneck and substantial lost revenues. But thanks to the progressive administration we were able to install an innovative system featuring software to speed up information capture and reduce data entry.
- This is a pretty progressive office, but there was always that little fear among us that we didn't know exactly where this was going." Now, Sciolino says everyone has embraced the new way of doing things. The system has made everyone's job a little bit easier, the bureau a lot more organized, and employees happier. "I don't think anybody in the country has gone this far in automating the parking violations systems. We're really a kind of pioneer in this."
Today, the bureau processes thousands of forms daily, compared to a mere 750 forms with the old system. At $20 for the average parking ticket (late fees can push it up to a maximum penalty of $155); the potential for additional revenue from the more efficient system is significant. We created other savings by enabling the bureau to significantly reduce the data entry workload and save hours of manual filing as well as advanced retrieval abilities. And the level of customer service in a government agency that drivers love to hate has improved dramatically. Using DATA CAPTURE and DOCUMENT MANAGEMENT software, the bureau can handle 155 calls a day, more than twice its former capacity.
Are YOU starting to see the possibilities? Want to see what Biel¿s can do for YOU? Click here now to get started. (Contact Us) |
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