Any Document, Anywhere, Anytime

ImageSilo's server farms are always available to meet the needs of any size job, from small applications to projects containing millions of documents. ImageSilo's network architects constantly monitor the overall performance and utilization to ensure network bandwidth, server utilization, and consumed storage capacities never exceed fifty percent utilization. Maintaining additional system capacity gives you the flexibility to add to your repository as you see fit. ImageSilo stores all of your corporate information on our highly redundant Storage Area Network, utilizing fiber–channel RAID 5 storage arrays, to guarantee the fastest access to your records. Magnetic storage provides instantaneous access to your data and has no "time-to-data" latency associated with optical disc and CD based solutions. When storing your image-based data, ImageSilo maintains it in an industry standard single-page Group IV TIFF format. This provides maximum readability while minimizing access time.

ImageSilo's powerful, feature-rich interface, an unwavering commitment to security, and our dedication to quality and customer service make outsourced document management a reality for any organization.

Guaranteed Delivery

Your information must always be accessible. ImageSilo is engineered for your mission critical needs, operating fully monitored 24 hour-per-day, and 7 day-a-week controlled environments. To eliminate any single point of failure, system architecture incorporates state–of–the–art redundancy to ensure your corporate data is always accessible when you need it most. Through the use of redundant internal networks, server clusters and storage arrays, we eliminate the potential of hardware failures affecting timely access to your data.

By configuring multiple servers and storage arrays performing the same operations, automatic fail–over occurs instantaneously, without the interruption of access to your stored information. Multiple high-speed telecommunication lines to various Points–of–Presence (POP's) ensure high performance and provide maximum fault-tolerance in the event of telecommunication network failure. Backup power sources provide redundant electrical supply in the event of natural disasters or power failures.

ImageSilo sacrifices nothing to maintain your security and availability. ImageSilo engineers and manages our own servers, storage, and software. We never outsource storage, or any other mission-critical portion of the service to third party vendors. ImageSilo's decades of experience in developing enterprise–strength document management solutions ensure that we will never rely on third party vendors for our server or client software applications. Furthermore, ownership of our hosted applications allows us to tailor the application to fit your needs

State-Of-The-Art Security

ImageSilo sacrifices nothing in securing your corporate assets. Our state–of–the–art security measures ensure that the integrity of your corporate information is never compromised. We're serious about the safety and integrity of your data. Physical entry to ImageSilo's server farms is tightly controlled and limited to only those personnel essential to their operation. Our use of fully monitored, keycard access ensures that only authorized administrators can gain physical access to your data.

ImageSilo's Web-based security configuration allows you to manage users, groups, project access and functionality, and document–level security. Because not every user is authorized to view every piece of information within every project, ImageSilo's document-level security controls access to individual documents, rendering them invisible to an unauthorized viewer.

Your document security rules can be automatically applied to new documents every time they are added to your repository. Administrators can view security audit logs to identify which documents were accessed, by whom and when, as well as review what system operations were performed.

ImageSilo protects the storage and transmission of all data between you and ImageSilo through the use of Secure Socket Layers. Encrypted logins, queries, and results are passed through your secure connection. Our proprietary FTP caching technology allows us to store all your information on our internal network, inaccessible to anyone on the Web. The instant your document is requested, our servers retrieve the necessary page of your request and temporarily place it on our FTP servers. Once your data has been accessed, it is immediately removed from the public network, eliminating the possibility of unauthorized contact. ImageSilo never compromises the security of your information by placing your entire corporate knowledgebase on an FTP server.